Once you have accepted the quote for the art-working we will proceed with your order. When completed we will e-mail you a low resolution copy for your approval. If you are happy with what we have done you will be asked to settle your account. We will post your new copies and original photograph by recorded delivery. If preferred you can approve and collect from our studio. If you are not happy with the work we will endeavor to correct this. You will not be asked to pay until you are happy with what we have done. Please allow approximately 2-3 weeks for your completed restoration, especially at busy times of the year.